Information Automatically Collected In The Hoo Zoo and Dinosaur World – Official Mobile App
- Location, accuracy and date/time periodically throughout the day (only while at the attraction)
- Each visit to the resort including date/time first seen and last seen
- Operating system
- Operating system version
- Device name
- Battery level
- Battery status (charging or not)
- Bluetooth status (on or off)
- Mobile network carrier name
- Currently connected Wi-Fi SSID
- Location permission status (on or off)
- IP address
- User’s preferred locale
- Current time zone
- App version and build number
- App interactions (captured as events fed to Firebase Analytics and Keen IO)
- Date/time entered/exited geofence region (if you enter an offered geofence region)
This privacy statement only covers this website https://www.hoo-zoo.com/ and it does not cover any sites that you can link to from this site so you should always be aware when you are moving to another site and read the privacy statement on that site.
When using the public areas of this site you are not required to provide us with any personal information and we do not monitor or collect any personally identifiable information from you on your use of the public portions of this site. We may track the number of users who visit areas of the site, but this tracking will not identify you.
From time to time we may create registration forms which will ask you to voluntarily provide us with certain personally identifiable data, such as your name, address, telephone number and e-mail address. This information will only be used in respect of the event or information service to which the particular form relates. We will not sell or transfer any information that you supply to any third party. The information which we collect will be handled in accordance with the UK Data Protection Act.
Use of your contact details
By using the contact details collected at registration we may periodically send you information about Hoo Farm. If you wish to be removed from any Hoo Farm data list at any time after registration please contact us with the message ‘Unsubscribe’ in the subject line. Upon such a request, we will remove you (and all your personal information) from our database. This may however, affect our ability to offer you some of our services.
Disclosure of information to Third Parties
We will not pass your details to any external organisation or third party. Hoo Farm reserves the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems or to protect itself or its users.
We have strict security and confidentiality procedures covering the storage and disclosure of your information in order to safeguard it, prevent unauthorised access and to comply with the Data Protection Laws. Whilst we do our best to safeguard your personal information, we cannot ensure or warrant the security of any information that you transmit to us.
Access to your information and contacting Hoo Farm
Monitoring telephone calls and e-mails to the Hoo Farm office
Telephone calls using the telephone numbers provided on this website and all Hoo Farm extensions and e-mail correspondence with Hoo Farm via generic or individual employees e-mail addresses may be recorded or monitored. By using such communication methods you are consenting to the recording or monitoring of the same.