DUE TO COVID-19 WE ARE CURRENTLY CLOSED. PLEASE READ THE FAQS BELOW FOR MORE INFORMATION.
WHEN WILL YOU REOPEN? At present we don’t know, we’re hoping that we can reopen in a couple of months time but this is a constantly evolving situation and we will only reopen when we are advised it is safe to do so.
I HAVE AN EXPERIENCE/TICKETS BOOKED, WHAT OPTIONS DO I HAVE? If you have already booked a date with us then we are currently offering free rescheduling up to the end of April 2021. Even if your voucher expires before then we will automatically extend it until that date. Email us at email@example.com to arrange that.
I’VE BOUGHT A VOUCHER BUT NOT YET BOOKED A DATE: If you have a voucher for an experience and have not booked a date with us then we are offering all customers the opportunity to trade it in with us for a voucher of the same experience that will be valid for 12 months. Email us at firstname.lastname@example.org to arrange that.
HOW CAN WE SUPPORT YOU? We are very aware that other companies (and people) are going through similar things and although the UK Government has rolled out some fantastic help, the next couple of months are going to be very tough as we’re just coming off the back of our quiet winter season. If you want to help we’ve got the following schemes available:
Adoption Packages: hoofarm.digitickets.co.uk (use voucher code 50OFF)
Membership Packages: hoofarm.digitickets.co.uk (use voucher code 50OFF)
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